Informatics Publishing Limited

Gopal Chandra Mahakud ¹, Khagendra Nath Gangai ²

Affiliations
1 Department of Applied Psychology, University of Delhi, South Campus, New Delhi, IN
2 Department of Management, Bhartiya Vidya Bhavan’s Usha & Lakshmi Mittal Institute of Management (Bulmim), New Delhi, IN

Abstract

Spirituality in organisational sector is quite different from its traditional meaning. In organisational sector, spirituality means the work ethics or how the employees value their job and their workplace. Although many studies conducted in the area of spirituality and its relation to organisation motivation, culture, leadership etc; very few studies have been conducted to find out the relationship of organisational spirituality and organisational commitment, especially in India. In this regard the present study was planned to find out the relationship of organisational spirituality and organisational commitment among employees from different age group working in Government jobs in Delhi Municipal Corporation. A total of 120 samples was selected using purposive sampling technique for the study. The study included Organisational Commitment Questionnaire by Meyer&Allen (1990) and Spirituality at Work Scale by Kinjerski,&Skrypnek,. (2006b). The results of the study satisfied to the three hypotheses formulated such as- the first hypothesis: relationship exists between spirituality and organisational commitment (r=0.35) for the age group 25 to 35 years of old whereas the correlation is (r=0.60) among the male participants from the age group 36 to 59 years of age. This also satisfies the second hypothesis that: increase with age will increase the spirituality and organisational commitment among the employees. Similarly the third hypothesis: male and female participants are different in their workplace spirituality and commitment attributes in organisational sector. From the study it can be concluded that employees with increased age are more spiritual and committed towards their organisation than to the lower age group people, which might be due to the job loss or few chances for job turnover.

Keywords

Organizational Commitment, Spirituality, Public sector, Self Esteem, Intrinsic Work Satisfaction.

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Khagendra Nath Gangai ¹, Rachna Agrawal ²

Affiliations
1 Bhartiya Vidya Bhavan’s Usha and Lakshmi Mittal Insitute of Management, New Delhi, IN
2 New Delhi Institute of Management(NDIM), New Delhi, IN

Abstract

Consumer behaviour is a complex phenomenon which is evolving according to the time, situations, demographic characteristics of individuals, personality traits, cultural influences etc. The personality of individuals is a unique dynamic organisation of the characteristics of a particular person, physical and psychological, which influence behaviour and responses to the social and physical environment. It gives the impression that consumer buying is always influenced by their personality. Therefore, many marketers make use of personality traits in the advertisement of products and at the same time they enhance their marketing strategy. The marketers always designed different products and target specific market segments which commonly addressed on individual's personality traits. The individual's few personality traits influence consumer for impulsive buying behaviour. The aim of present research is to study the personality traits influence on consumer impulsive buying behaviour as it will help to create opportunities of doing business and dealing with customers. The objectives of this research are: (1) to investigate the influence of personality traits on consumer impulsive buying behaviour, and (2) to identify the role of gender and their personality traits influence on consumer impulsive buying behaviour. To fulfill the purpose of the study, the researchers randomly collected sample and divided them on the basis of gender; 60 males and 60 females. Data were collected from Delhi and NCR region. The data were analysed using statistical applications such as correlation and 't' Test. The result was revealed that the common personality traits have a significant relationship with impulsive buying behviour that is psychoticism in the case of male and female. The role of gender has significant differences in impulsive buying behaviour. The man showed more impulsive buying behaviour compare to women.

Keywords

Personality Traits, Consumer Behaviour, Impulsiveness, Emotional State, Mood, Buying Behaviour.

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Swati Agrawal ¹, Khagendra Nath Gangai ²

Affiliations
1 Jaipuria Institute of Management, Noida, Uttar Pradesh, IN
2 Bharatiya Vidya Bhavan’s Usha & Lakshmi Mittal Institute of Management (BULMIM), New Delhi, IN

Abstract

In today's dynamic and competitive world, organisations also need to be dynamic in nature. One of the most important needs of a dynamic organisation is right talent. In the labour market of India, though we have a large number of human resources, but skilled workers are very less in numbers. So all organisation basically focus on hiring potential candidates and then in training them according to the job profile, skill sets required, and culture of the organisation. These training processes involve a large amount of investment, it becomes imperative to analyse benefit of it. The aim of this study is to analyse the effectiveness of training for workers and different factors affecting for which study has been done in auto-ancillary Industry. A total of 120 samples were collected for the study from various organisations in the auto-ancillary industry. The Kirkpatrick model of training evaluation was used, which includes reaction, learning, behaviour, result as four main dimensions to check the effectiveness of any training programme. The result reveals that the training need identifications have significant impacts on training effectiveness. There is a positive significant relationship among the variables such as training need identification (TNI), reaction, learning, behaviour, results, and training effectiveness. Similarly, age and experience have significant influence on training effectiveness, but qualification has no significant influence on training effectiveness. The demographic variables such as age, experience, and qualifications are observed that there has significant influence on the common factor which is leaning during the training programme.

Keywords

Training Evaluation, Training Effectiveness, Training Need Identification, Reaction, Learning, Behaviour, Results.

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Khagendra Nath Gangai ¹, Swati Agrawal ²

Affiliations
1 Bhartiya Vidya Bhavan’s Usha & Lakshmi Mittal Institute of Management (BULMIM), New Delhi, IN
2 Jaipuria Institute of Management, Noida, Uttar Pradesh, IN

Abstract

The purpose of the present study is to examine the relationship between perceived leadership styles and employee engagement in the service sector. The causal research design with cross-sectional nature of data was used for the study. A sample of 450 valid responses was randomly collected from respondents in private service sector in India. The results revealed that perceived leadership style and employee engagement are having a highly significant relationship. Further, the perceived leadership style has a highly significant impact on the employee engagement. Transformational leadership is more imperative than transactional leadership for bringing more prominent employee engagement. The study has implication for organisations to consider leaders with the transformational style of leadership in work task and decision-making for facilitating organisation change. One important implication of the study is for a leader to be able to identify his/her style that works best in a particular situation and the expectations of the employees which would lead them to be engaged employee easily and push them for better performance.

Keywords

Transformational Leadership, Transactional Leadership, Employee Engagement, Service Sector.

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Khagendra Nath Gangai ¹, Neha Tamor ¹, Ajitabh Dash ¹, Rachna Agrawal ²

Affiliations
1 Bhartiya Vidya Bhavan’s Usha & Lakshmi Mittal Institute of Management (BULMIM), New Delhi, IN
2 New Delhi Institute of Management (NDIM), New Delhi, IN

Abstract

Social media have become a hot topic today, and there is barely anybody who hasn’t joined or used a social media platform for one purpose or another. Nowadays, due to the advancement of technology, social media are considered a right way to get the right information at the right time with the customers. Social media give high control to customers as it enables the buyers to gather much more information, watch the views, and compare different products by sitting at home. The aim of present research is to study on social media which attracting and engaging customers in online-shopping behaviour. Therefore, it helps to create new possibilities of doing online business and communicating with customers. The objectives of this research are to: (1) examine the role of social media and their effects on the buying behaviours of customers, (2) know the effect of age on online shopping of customers, and (3) identify the online-shopping strategies for attracting and engaging customers. The study was made from randomly collected 155 samples. These were further divided on the basis of three age groups; 20-34, 35-49, and 50-65. Similarly, we have collected online data from 14 retailers in our sample to know the strategies to attract and engage customers. Data were collected from Delhi and NCR region. The result has shown that social media attract and engage customers as a medium of communication for interaction and share ideas with their family and friends and making business contacts, etc. On the basis of age group, it has shown that age groups of 20-34 and 35-49 were doing more online shopping in comparison to age groups of 50-65. The age group of 50-65 is not the prominent shoppers; also, they were not fond of using social media platforms.

Keywords

Age Group, Online Customers, Online Retailers, Online Shopping, Social Media.

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Khagendra Nath Gangai ¹, Rachna Agrawal ²

Affiliations
1 Bhartiya Vidya Bhavan’s Usha & Lakshmi Mittal Insitute of Management, New Delhi, IN
2 New Delhi Institute of Management (NDIM), New Delhi, IN

Abstract

In a global economy, the major focus of organisations is to manage a diverse workforce. Therefore, it is important that more women are employed in managerial positions and have a satisfying career growth. Women in managerial positions are underutilised. Their skills remain unexplored due to the traditional mindset of the society. In spite of the obstacles in their path, the number of women with children taking an interest in the paid workforce has increased notably in the past few decades. However, the major portion of the work environment has still not changed their attitude in providing employment that enables women to balance their work and family obligations. The point of the research is to study the main factors that affect the professional success of a woman, both in the global sense and especially in the Indian setting. Thus, to discover the status of the administrative position and furthermore part astute nearness of women in Indian corporate. The study is based on literature review. It focuses majorly on various factors, such as the individual, the family, the organisational and the socio-cultural, that influence career advancement of women, and affect organisational performance and the economic growth of the country. This research builds a hypothetical structure of the current research. It also proves to be a guide that addresses administrative issues in the workplace, the execution of the changes and the development of the organisation. The hole of different measurements how it varies with authoritative practice, approach making, basic leadership for the vocation movement of women utilised in the organisations.

Keywords

Career Advancement, Work-Family Conflict, Work-Life Imbalance, Family Commitment, Career Decisions, Women Employees.

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